Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Thunderbird SendTo not recognizing attachments

  • Nenhuma resposta
  • 0 têm este problema
more options

I have a Word doc: This PC > Documents > Working > Demo > MyWordDoc.docx

I use Windows Explorer to navigate to This PC > Documents > Working > Demo

I highlight the file and choose SendTo and select Thunderbird

A Thunderbird message is created: - there is an attachment c:\Users\User\Documents\Working\Demo\MyWordDoc.docx - in the message the attachment's size appears as 0 bytes - see Fig 1

When I attempt to send the message I get an error saying "There was an error attaching . . . . Please check that you have access to the file."

Taking another approach I create a new message in Thunderbird

From the message screen I add the attachment This PC > Documents > Working > Demo > MyWordDoc.docx - there is an attachment MyWordDoc.docx (note there is no path prior to the filename) - in the message the attachment's size appears as 11.9 KB - see Fig 3

I can send this message (and its attachment) successfully.

These seems to have started in the beginning of November - I don't use SendTo every day so it is difficult to pinpoint exactly when it began.

Thunderbird 128.5.0 (64 bit) - I upgraded to latest version before posting this Windows 10 Pro 10.0.19045 - Updates are current


Why cannot I use SendTo to create a message with an attachment?

I have a Word doc: This PC > Documents > Working > Demo > MyWordDoc.docx I use Windows Explorer to navigate to This PC > Documents > Working > Demo I highlight the file and choose SendTo and select Thunderbird A Thunderbird message is created: - there is an attachment c:\Users\User\Documents\Working\Demo\MyWordDoc.docx - in the message the attachment's size appears as 0 bytes - see Fig 1 When I attempt to send the message I get an error saying "There was an error attaching . . . . Please check that you have access to the file." Taking another approach I create a new message in Thunderbird From the message screen I add the attachment This PC > Documents > Working > Demo > MyWordDoc.docx - there is an attachment MyWordDoc.docx (note there is no path prior to the filename) - in the message the attachment's size appears as 11.9 KB - see Fig 3 I can send this message (and its attachment) successfully. These seems to have started in the beginning of November - I don't use SendTo every day so it is difficult to pinpoint exactly when it began. Thunderbird 128.5.0 (64 bit) - I upgraded to latest version before posting this Windows 10 Pro 10.0.19045 - Updates are current Why cannot I use SendTo to create a message with an attachment?
Capturas de ecrã anexadas

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.