Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Can not restore bookmarks

  • 2 respostas
  • 1 tem este problema
  • 16 visualizações
  • Última resposta por graphicfunn

more options

Version 3.6.17 Last night I noticed that a particular bookmark section I use quite a lot was missing so I tried restoring the bookmarks from a day old backup that Firefox had automatically made for me. I got the error "Unable to process the backup file." So I tried each of the 4 other backup files listed which produced the same error. The manual backup I have is a couple months old so I would prefer to restore a recent backup. Is there a way to make any of these json backup files work? Today I reinstalled FF with the same result. If I can not restore one of these files then is there a way to import only the part of the saved exported bookmarks I need instead of importing all of the old bookmark file? thanks Jerry

Version 3.6.17 Last night I noticed that a particular bookmark section I use quite a lot was missing so I tried restoring the bookmarks from a day old backup that Firefox had automatically made for me. I got the error "Unable to process the backup file." So I tried each of the 4 other backup files listed which produced the same error. The manual backup I have is a couple months old so I would prefer to restore a recent backup. Is there a way to make any of these json backup files work? Today I reinstalled FF with the same result. If I can not restore one of these files then is there a way to import only the part of the saved exported bookmarks I need instead of importing all of the old bookmark file? thanks Jerry

Solução escolhida

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

Ler esta resposta no contexto 👍 0

Todas as respostas (2)

more options

Solução escolhida

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

more options

Thanks, I had looked at that info but had a hard time following what I needed to do. Removing the places.sqlite file and renaming the places.sqlite.corrupt file seems to have taken care of the problem. I appreciate the help.