Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Customize button grayed out?

  • 5 respostas
  • 2 têm este problema
  • 8 visualizações
  • Última resposta por cor-el

more options

I tried to customize the toolbar button just now and the button in the context menu from right clicking the toolbar.. i clicked it and the customize didn't open but i tried to open it again and it grayed out.. this is the 2nd time this has happened.. but it fixes itself after a restart of firefox..

I tried to customize the toolbar button just now and the button in the context menu from right clicking the toolbar.. i clicked it and the customize didn't open but i tried to open it again and it grayed out.. this is the 2nd time this has happened.. but it fixes itself after a restart of firefox..

Solução escolhida

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:


You can also try to uninstall and reinstall Firefox.

Ler esta resposta no contexto 👍 1

Todas as respostas (5)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

See also

more options

I am on the default theme. Like i said when i restart firefox it fixes itself.. but what caused it to happen is the real question?

more options

It just happened again! This is getting annoying!

more options

UPDATE: I just removed the app button to show the menu bar and the menu bar is disabled.. i try to click help and it umm doesn't let me click on anything.. i wonder if firefox 12 will fix this problem..

more options

Solução escolhida

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:


You can also try to uninstall and reinstall Firefox.