Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

How can I speed up Firfiox download speed since it is very slow compared to Internet Explorer or Opera.

  • 1 resposta
  • 5 têm este problema
  • 12 visualizações
  • Última resposta por cor-el

hoselton
hoselton
more options

I first noticed that I was having trouble viewing videos on Firefox, but was able to correct that problem by doing something with Flash, if I recall correctly. Now I can view videos, but they are slow and choppy. When I check download speed using Firefox, it is 391 kbps (upload speed is 362 kbps). However, when I check download speed using Opera, it is 3161 kbps (upload speed is 367 kbps). Also, when I watch videos on Opera, of course, they are not choppy. I really want to continue using Firefox as my web browser. How can I make get the download speed back to normal?

I first noticed that I was having trouble viewing videos on Firefox, but was able to correct that problem by doing something with Flash, if I recall correctly. Now I can view videos, but they are slow and choppy. When I check download speed using Firefox, it is 391 kbps (upload speed is 362 kbps). However, when I check download speed using Opera, it is 3161 kbps (upload speed is 367 kbps). Also, when I watch videos on Opera, of course, they are not choppy. I really want to continue using Firefox as my web browser. How can I make get the download speed back to normal?

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Which security software (firewall, anti-virus) do you have?

Make sure that it isn't restricting Firefox in any way (we've sen Norton NIS software mentioned to cause issues like this).

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).