LOST FOLDERS

I did your update today - and LOST ALL MY SAVED FOLDERS!! HELP! I have used Firefox for years - and now lost alot of important information. Need help ASAP to retriev… (ler mais)

I did your update today - and LOST ALL MY SAVED FOLDERS!! HELP! I have used Firefox for years - and now lost alot of important information.

Need help ASAP to retrieve

Thanks

Ed Duffy [edited phone# and email from public community support forum]

Colocada por ejduffy38 4 horas atrás

Última resposta por jscher2000 - Support Volunteer 2 horas atrás

Loading AOL

I'm having trouble getting AOL, my homepage. When I log on to Firefox, I have an instant load to AOL. It doesn't load and I see files waiting to download in the lower lef… (ler mais)

I'm having trouble getting AOL, my homepage. When I log on to Firefox, I have an instant load to AOL. It doesn't load and I see files waiting to download in the lower left corner of the screen, but they don't. I have no problem with Microsoft Edge performance but haven't tried to access the homepage. Any suggestions?

Colocada por jjjsev 4 horas atrás

Última resposta por jonzn4SUSE 2 horas atrás

Stored words dissappearing!

One of the things I heavily rely on with FireFox is it storing words I type in reply boxes on various forums. Lately however, Firefox only seems to keep them for several … (ler mais)

One of the things I heavily rely on with FireFox is it storing words I type in reply boxes on various forums. Lately however, Firefox only seems to keep them for several hours, then they disappear. For example, I can type in "K Frame." (See image attached) The next time I go to use that field again, that text will automatically appear. And it may continue to do so for several hours, even if I close out Firefox and return later, but eventually, within 24 hours, it will disappear and I will have to retype it again the nest time I want to use that phrase. FireFox used to hold these words or phrases forever.

Any suggestions????? Both my Windows 11 and Firefox are up to date.

Colocada por tstr14 1 mês atrás

Última resposta por jscher2000 - Support Volunteer 2 horas atrás

unable to load some parts of sites while other browsers dont have any issues

i am trying to play a game on cool math games and the game keeps hanging. i also have issues on another site where the video player indefinitely loads. and yes i have cle… (ler mais)

i am trying to play a game on cool math games and the game keeps hanging. i also have issues on another site where the video player indefinitely loads. and yes i have cleared cookies and site data, disabled all extensions, started firefox in troubleshot mode, disabled hardware acceleration. but the only thing that fixes the issue is using another browser.

how to reproduce

1: go to this url: https://www.coolmathgames.com/0-jacksmith 2: load the game and start a save 3: skip or wait through the dialog (i did both) 4: when the dialog ends you should be stuck with a folded piece of paper on the side of the screen when the animation froze. loading the save will also cause a freeze

Colocada por Rex 5522 3 horas atrás

some browser toolbar extensions ar no longer visible

I can't seem to find some of my extensions in the browser toolbar, despite the fact that they are "enabled". These lost extensions include the Dark Reader and Apple Pass… (ler mais)

I can't seem to find some of my extensions in the browser toolbar, despite the fact that they are "enabled". These lost extensions include the Dark Reader and Apple Passkeys.

Colocada por Bob 3 horas atrás

Última resposta por jscher2000 - Support Volunteer 2 horas atrás

Profile copied to different computer not recognised

I'm running Firefox 122.0.1 on a Windows 10 desktop PC, with a profile which includes a userChrome.css file which makes several layout and cosmetic changes. I also have … (ler mais)

I'm running Firefox 122.0.1 on a Windows 10 desktop PC, with a profile which includes a userChrome.css file which makes several layout and cosmetic changes.

I also have a laptop (also Windows 10) which has an old Firefox 97.0.1 installation, and I'd like to make the same changes on this machine which I'm used to on the main computer. I copied my desktop profile to the laptop, to the same directory as its present profile, but when I rebooted Firefox the transferred profile wasn't recognised.

While doing the transfer I received error messages about some of the folders: Destination path too long. This despite the fact that the registry flag to accept extended paths is set to 1. I had to skip several folders in order to complete the transfer.

Could this be the reason why the new profile isn't being picked up? Or is it because the two Firefoxes are of different versions?

I'd be grateful for any thoughts. Many thanks.

Colocada por mail226 1 semana atrás

Última resposta por jscher2000 - Support Volunteer 2 horas atrás

Audio on Videos in browser Not working.

Youtube brought up in the broswer works fine with audio/video but on other websites I can view the video and can't hear the audio. https://www.cnn.com/2024/12/15/us/dron… (ler mais)

Youtube brought up in the broswer works fine with audio/video but on other websites I can view the video and can't hear the audio.

https://www.cnn.com/2024/12/15/us/drone-sightings-east-coast/index.html?iid=cnn_buildContentRecirc_end_recirc

Colocada por MrAdams 3 dias atrás

Última resposta por jonzn4SUSE 2 horas atrás

Account

I do not have an android or a Mozilla account with your establishment. My identity has been compromised. There is at least 3 devices added to my phone line on my phone. M… (ler mais)

I do not have an android or a Mozilla account with your establishment. My identity has been compromised. There is at least 3 devices added to my phone line on my phone. My name is Karla [edited] . They are using my name, my social security, my phone number which is [edited]. My email address is [edited] @icloud.com. My mailing address is [edited]. Please delete any. And all Devices associated with my and account. I did not generated it what so ever. The hacker did it, do anything that is on line associated with my name or email in someone else’s name using my email, or any of my credentials please delete immediately. It’s fraudulent. Thank you,

Karla Judkins

Colocada por galaxyapple1 8 horas atrás

Última resposta por James 2 horas atrás

Unable to login or make donations on DTS site

On the Dallas Theological Seminary site, only this site, suddenly I'm unable to login - it doesn't recognize my password. Nor will it allow me to make a donation. I comp… (ler mais)

On the Dallas Theological Seminary site, only this site, suddenly I'm unable to login - it doesn't recognize my password. Nor will it allow me to make a donation. I complete the donation form and it just keeps going round and round "processing" but never does it. I cleared my cache, re-started my laptop, made sure Win 11 is updated, still same problem. I did not try disabling extensions because they haven't changed in a long time. I opened it in incognito window and was able to login and make donation there. However I could not log in to my Gmail account from there. I went to a different laptop that runs Opera browser and logged into DTS just fine. This problem just started. Until recently I had no trouble with this site.

Colocada por Fran Turner 4 horas atrás

Última resposta por cor-el 3 horas atrás

Sound and picture do not sync

Sound and picture do not sync Sound and picture do not sync when I stream TV using Firefox 133.0.3 64bit, but works perfectly with Edge and Chrome. Sad because Firefox i… (ler mais)

Sound and picture do not sync

Sound and picture do not sync when I stream TV using Firefox 133.0.3 64bit, but works perfectly with Edge and Chrome. Sad because Firefox is my favorite browser, so I hope you can help me solve this problem. My PC Intel I7 24gb RAM internet download speed 150gb

Best regards

Stefan Dahlman

Colocada por Stefan Dahlman 5 horas atrás

Última resposta por markwarner22 3 horas atrás

I have vI have been a substack blogger since 2021 - A Small Drop of Ink. I cannot log in to my own website. I am warned that "this is a private page and you need to get permission from the owner" Well, I AM THE OWNER.

You can help me to skip all this nonsense and help me to once again log in through the fancy toolbar on my Firefox page. It used to work just fine until all the recent "i… (ler mais)

You can help me to skip all this nonsense and help me to once again log in through the fancy toolbar on my Firefox page. It used to work just fine until all the recent "improvements". How can I talk to the substack people directly? They are very remote and I am separated from them by AI which is not helpful at all. Also, all these "extras" are a nuisance. At the moment, I am listening to the organ in Notre Dame which is annoying and distracting. All these new pop-ups are a pain in the neck. Olease don't connect me with more AI.

Colocada por Dorothyt 4 dias atrás

Última resposta por cor-el 3 horas atrás