This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Unable to download Firefox ESR for Windows x86 version 102.9

  • 2 răspunsuri
  • 0 au această problemă
  • 17 vizualizări
  • Ultimul răspuns de chris.carlson

more options

When I attempt to download anything from https://www.mozilla.org/en-US/firefox/enterprise/#download, the download fails regardless of what browser I use. Firefox itself doesn't have much more info than that, but when I use Chrome to download it fails with "Insufficient Permissions".

I get the same message when attempting to download from https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr.

I am able to download the EXE version of the installer from https://www.mozilla.org/en-US/firefox/102.9.0/releasenotes/, but I specifically need the MSI version and am unable to extract one from the EXE.

Any assistance would be greatly appreciated.

When I attempt to download anything from https://www.mozilla.org/en-US/firefox/enterprise/#download, the download fails regardless of what browser I use. Firefox itself doesn't have much more info than that, but when I use Chrome to download it fails with "Insufficient Permissions". I get the same message when attempting to download from https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr. I am able to download the EXE version of the installer from https://www.mozilla.org/en-US/firefox/102.9.0/releasenotes/, but I specifically need the MSI version and am unable to extract one from the EXE. Any assistance would be greatly appreciated.

Toate răspunsurile (2)

more options
more options

TyDraniu,

That didn't do the trick either, although it did lead me down an interesting path. My organization's Endpoint Security manager flagged a violation of a rule titled "Prevent Renaming of Unusual Executable from Web Browser" at the moment the download failed.

Looks like this is going to be something to take up with my Security team. Thanks for the help, I'll post again with results.