This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

firefox crashes when i try to save or download

  • 1 răspuns
  • 5 au această problemă
  • 10 vizualizări
  • Ultimul răspuns de Matt_G

divyakarelia
divyakarelia
more options

firefox crashes when i try to save or download and also if i try to go to option in tools

firefox crashes when i try to save or download and also if i try to go to option in tools

Toate răspunsurile (1)

Matt_G
Matt_G
more options

Hey divyakarelia,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!