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why doesn't payroll work in online quickbooks in version 26?

rbrostoff
rbrostoff
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Since I updated to version 26 I cannot use payroll in the online version of Quickbooks. Everything else in Quickbooks still works. I can access payroll using google (chrome) or IE, but not Firefox. get an error message when I try to use it. Here is a copy of the error message:

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Since I updated to version 26 I cannot use payroll in the online version of Quickbooks. Everything else in Quickbooks still works. I can access payroll using google (chrome) or IE, but not Firefox. get an error message when I try to use it. Here is a copy of the error message: Service Temporarily Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Soluție aleasă

Do you see any notification icons on the Firefox address bar? To the left of the padlock, look for a shield, or any other kind of icon and if you find one, click that to see whether Firefox has some objection to the page.

Could you try the site in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Soluție aleasă

Do you see any notification icons on the Firefox address bar? To the left of the padlock, look for a shield, or any other kind of icon and if you find one, click that to see whether Firefox has some objection to the page.

Could you try the site in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?