Thunderbird Community Forum

Hello,

restoring email in thunderbird has stopped with mai 2024. How can this fixed?

please ask me for concrete support. Do no send me to the next address.

koffie

I have two long-established email accounts, both provided by siteground. I've used both successfully for years. Now, one still works for sending and one doesn't. I've checked the SMTP settings for both and they are the same, except of course for Description and Server Name. Here's the error message I get.

I have asked this question before but now it is happening again. Images inserted in emails (not attached) are showing as big white squares with a weird icon in top left corner. This is a store which emails a couple of times a day. Other emails appear ok. I'm old so be kind. :)

I can start Thunderbird but it always crashes very shortly after startup (within about 30 seconds). Here is a crash report:

bp-e6e2f348-5338-458f-a03e-c03b70241224

I have started TB in safe mode, started Windows in safe mode, reinstalled, tried clearing startup cache. Nothing is working. Thanks for your help,

Hello! I recently got the update to Thunderbird 128 on my PopOS laptop via sudo apt update/upgrade. I don't know what the previous version was. Since the update, Thunderbird will spike my CPU to 120 - 140% (per command-line "top") if I have an interaction with it (e.g. reading and then deleting an email that was received) after the program has been sitting idle for several minutes. After a few minutes of loud fans, things calm down again so I presume Thunderbird is doing some sort of maintenance routine that completes successfully.

I do not have the global search index thing turned on. I did not change the default mailbox db idle time. I do have rather large mailboxes that are synced via SMTP, from three different providers. There are dozens of folders (not hundreds) containing thousands if messages (but not tens of thousands). Hopefully that gives an idea of scale .. I don't have a massive overload of untended email history but I do have a quantity of historical emails that the system has to deal with.

I followed the excellent directions online to obtain a profile during one of these high-cpu sessions. It is available at https://share.firefox.dev/4dAmyAz

Please let me know if there is anything further I can do to help diagnose this issue, such as generating more specific profiles. The high-cpu state is a pretty common occurrance now.

All of a sudden the font alignment in my inbox looks really strange, see image, i don't know what happened i didn't change anything, i did restart my computer this morning. I'm on a mac running Sonoma 14.7.1 , thunderbird 128.5.2esr (64-bit)

any ideas what's happening here? thank you!

HI.... HELP...Got Hacked... All of a sudden, starting a week ago, I get 60 and more, unwanted E Mails from people I don't know, & have to go thru & delete them daily.. I have a list of my true correspondents & can re enter them, if there is some way of one time, emptying the Input box or what ever, to stop this from happening, every day...........Thanks. Ken

Hello,

I have daily correspondence with few e-mails belongs to @nextlevelcommercial.com Only to two of them I can't send e-mails with Thunderbird because of the error, please see attached screenshot. What is the reason? What I should do with my Thunderbird settings.

Thank you in advance for your help.

Hi Everybody All of my folders in Thunderbird have become subfolders, which is annoying, but worst than that, most of them don't have messages in them any more. What have I done, how can I undo it and find those messages? I hope someone can help. thanks Rose

About a month ago I began the process of upgrading from W10 to W11. In the process, several problems happened. One of the problems was with Firefox. After reading and trying many suggestions from the Mozilla site, as well as several other sites, and having no success, I posted my problem on this Mozilla support site and hope that there was someone who could help. There was. After several days of exchanging messages (suggestions, instructions and results - mostly about Profile), Firefox returned.

The other major problem is Thunderbird. I have downloaded a current version (128.5.2esr). I have run it twice and, each time, email was downloaded. So that part seems to be working. What doesn’t appear are the settings I have used and message folders I have created over several years. I suspect that the problems are Profile related.

Starting from Help in the Thunderbird menu, then Troubleshooting Information, then Application Basics, I see Profile Folder. On that line is a button labeled Open Folder followed by (Local Drive). I click Open Folder and File Explorer opens to a folder named ab3xaztm.default-esr. It shows that the folder contains 59 items, including 10 subfolders. All files and folders show a December date.

Following the path C:\Users\rsuth\AppData\Roaming\Thunderbird\Profiles\, in addition to ab3x…, there is another folder nlys3gkl.default that contains only 1 file, times.json.

Because of my earlier struggle – and eventual win – with the Firefox problem, I think that the Thunderbird problem might also be fixed in a similar way: Profile.

Slightly before the upgrading from W10 to W11, I made a copy of my Thunderbird folder. I think if I replace the currently active Thunderbird folder with the one I have saved, my Thunderbird problem may be over. However, I’m not certain that will happen and I’m not certain about the specific steps to take to make the replacement. (With my Firefox issue, there were a couple of small important steps I had to take to make it work, and those steps were explained to me by the person who helped me with my Firefox problem. So, after all these words, can someone point me in the direction to solve my Thunderbird problem?

Thanks for reading.

Previously all of the email accounts created in thunderbird worked flawlessly, one day when checking email automatically a seperate window opened displaying the error "Access Denied", I searched the net for a solution and could not find one, it is very possible that one of the most recent linux updates may have changed something as I recall a larger than normal update just before this occurred a few days ago.

Thank you.

Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server.

Reference #18.952b1eb8.1726386894.6b0a37f

https://errors.edgesuite.net/18.952b1eb8.1726386894.6b0a37f

A couple of months ago Thunderbird started being very slow in multiple situations. I use POP3 and download all mails. I have fairly big mailboxes, some of them up to 2½ GB.

1) Downloading e-mails is slow.

But the worst is this one:

2) Clicking on unread mails first time. This can easily take 10 secs, where the app goes "not responding" and finally "Loading message...." With 10 new mails, it is a lot of wasted time.

3) Dragging mails from one mailbox to another Some of the same behaviour as above.

I have tried to compact mailboxes, but that doesn't help.

I am on release 128.4.1esr (32-bit), windows 10.

I am having a problem syncing my Thunderbird folders with iCloud. Every time I have to explicitly check that I want to subscribe to all IMAP folders in my iCloud account. Then after a short while a lot of folders get unsubscribed and I have to subscribe them again. I have experienced this instability with both Thunderbird and Betterbird as well as on Windows 10 and Pop_OS! 22.04. More people have reported the same issue, but no solutions have been shared:

• https://support.mozilla.org/en-US/questions/1441368
• https://support.mozilla.org/en-US/questions/1444029

Does anyone know how can I fix this?

When I start Thunderbird 128.5.2esr (32-bit) on my Windows 10 Home PC Version 10.0.19045 Build 19045, it has become increasingly slower recently. I have been using it for many years now and up until this year it would typically start in ~30 seconds.

I am accessing three separate POP email accounts and each of them has a number of subfolders with important stored messages. I thought that perhaps I had just too many folders and messages, so I removed hundreds of the stored messages and some of the sub folders. I routinely compact all accounts.

Today, it took over 8 minutes for Thunderbird to open. Incidentally, once it opens initially it seems to perform normally thereafter.

Is there something that I can do to speed things up?

Thanks in advance, Rich Green

When I get an email with attached jpeg-file it is not possible to open that file. Before a message box showed up and let me choose program to open with but this is not the case any more

To open an attached pdf-file works fine