Thunderbird Community Forum

I successfully set up an icloud email account in Thunderbird on a laptop but cannot get it set up on a desktop. I am attempting to use the previously generated app-specific password. I think I remember that on the laptop I could not key the password, but had to copy and paste. If I generate another app-specific password, will it invalidate the password presently working on the laptop? Or am I missing something else?

I love Thunderbird. It is fast, robust and efficient. But now, every time I launch the app, it is in dark mode and it is difficult for me to use it because of my terrible eyes. How can I turn off dark mode ?

I use Thunderbird on Fedora 41 Gnome. Thanks in advance for your help.

HI -- My email accounts (2) vanish and I have recquire them to sign back in

I have my one main account up and running again (for now) but my secodary account I can't recall my password.

is there any way to keep my secondary account but update and change the password for it??

Won't allow me access - keeps kicking me out - until I can get the account and password to match up

Many thanks!!!

Hello, it is not possible to sing in. My Password never aceppt. eMail don´t work never. It´s cruel to want to work with Thunderbird eMAil, This is how i am driven away to Microsoft. For me a desaster. Annoyed, frustrated Norbert

I want to switch from Outlook to Thunderbird. I installed Thunderbird and wanted to import all E-Mail-Folders from Outlook to Thunderbird. But only part of the folders and Mails are available in Thunderbird. Do you have any idea how this problem could be solved ? Thank you Harald Groß

I see THREE address book entries in Thunderbird 128. All Address Books Personal Address Book -my gmail account- Collected Addresses

It is POSSIBLE to create other address books? I WANT one named "Ministry" for specific activity contacts! Is Thunderbird NOT designed to handle this??? I can see that one might want a number of function/activity-specific books to deal with separately.

I’m getting winmail attachments on my iPad. Most of it is from one specific sender. On the other hand. My partner is getting from the same sender and he can open on his iPad. That’s why I think it’s a setting on my side. Can any body please help me

Hi, tbird 128.5.2esr w11p. Is there a way to archive gmail? There is no gmail acct in archives. And, if an archive for gmail can be created, can it be local only? I want to clear the inbox of old stuff but save it (locally). Also,I don't know if this is the right forum for this ques. pls move if nec. Thank you.

I have been trying to connect. I just verified that I followed the directions in:

https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

I am getting a message I do not see being referenced here. TB is telling me:

"The current command did not succeed. The mail server for account ray@ganymede.org responded: User is authenticated but not connected."

Authenticated but not connected? What the heck?

I have talked to godaddy support several times. They keep saying "You will have to contact the email provider." But they are the email provider. So, any suggestions?

My account is ray@ganymede.org, I am trying to connect to outlook.office365.com and I have the security and authentication all, I believe, set correctly.

Erg. :--(

I received some Arabic-language emails written in the Perso–Arabic script. The default fonts severely impede Arabic readability, so I went about changing them. I accessed the fonts configuration via the "Advanced" button in the "Language & Appearance" section. Font settings per writing system (Latin, Arabic, etc.) are ostensibly offered, but I have not observed any such settings take effect after experimenting with the Arabic and Latin settings.

I have managed to only change the fonts globally (i.e. across all scripts) via "Other Writing Systems". Did those per-script font settings become deprecated at some point, or am I interpreting/using it wrong?

I just upgraded my desktop pc from Windows 10 to 11, and before the upgrade I used the Tools Export function to export my complete Thunderbird profile, so I could import it after the upgrade. Unfortunately the export file cannot be read on my upgraded pc using the Import function - Thunderbird gives me error messages every time, that suggest the exported folder might be corrupted or invalid.

My IMAP emails are fine, as I have set those accounts up from scratch and the folders have now populated with all the emails - the problem is all my filed emails, dating back many years, which were all stored manually in a filing system under Local Folders.

I tried manually copying across the individual files from the extracted back-up folder into my live Thunderbird profile and then reopened Thunderbird...which worked to some extent...as in, all the folders are there, but no emails are showing! It shows no messages under each folder, even though if you look under the Profile you can see that the email files exist.

I tried various ways to bring them in, including zipping one of the folders and trying to import from the zip file (which also brought in a folder but no emails) but even though the email files are clearly there under my profile, Thunderbird shows 0 messages in all my Local Folders. It's as though it is unaware the files exist, so I suspect it needs them to be formally imported somehow?

I would hate to lose the emails, as they document important information and purchases etc over many years, along with archived emails for my charity work, social events, etc. As I said, I can see the files are there but simply copying the files to my profile has only worked to the extent the filing 'structure' is visible, Thunderbird doesn't display any of the emails.

I have included two images...one of my Thunderbird Local Folders as they currently look, and the other showing the backed up files existing in my Profile, which I hope are helpful.

Can anyone help please? I am running a desktop PC on Windows 11. Thanks, David.

I reset my PC and saved the wrong profile path, so i cant restore my thunderbird profile the normal way. However, I exported the profile to my phone and the thunderbird android app, where it is still stored. Can I export my profile from the App to then import it on the PC version? thx for your help!

Hello,

restoring email in thunderbird has stopped with mai 2024. How can this fixed?

please ask me for concrete support. Do no send me to the next address.

koffie

I have two long-established email accounts, both provided by siteground. I've used both successfully for years. Now, one still works for sending and one doesn't. I've checked the SMTP settings for both and they are the same, except of course for Description and Server Name. Here's the error message I get.

I have asked this question before but now it is happening again. Images inserted in emails (not attached) are showing as big white squares with a weird icon in top left corner. This is a store which emails a couple of times a day. Other emails appear ok. I'm old so be kind. :)

I can start Thunderbird but it always crashes very shortly after startup (within about 30 seconds). Here is a crash report:

bp-e6e2f348-5338-458f-a03e-c03b70241224

I have started TB in safe mode, started Windows in safe mode, reinstalled, tried clearing startup cache. Nothing is working. Thanks for your help,

Hello! I recently got the update to Thunderbird 128 on my PopOS laptop via sudo apt update/upgrade. I don't know what the previous version was. Since the update, Thunderbird will spike my CPU to 120 - 140% (per command-line "top") if I have an interaction with it (e.g. reading and then deleting an email that was received) after the program has been sitting idle for several minutes. After a few minutes of loud fans, things calm down again so I presume Thunderbird is doing some sort of maintenance routine that completes successfully.

I do not have the global search index thing turned on. I did not change the default mailbox db idle time. I do have rather large mailboxes that are synced via SMTP, from three different providers. There are dozens of folders (not hundreds) containing thousands if messages (but not tens of thousands). Hopefully that gives an idea of scale .. I don't have a massive overload of untended email history but I do have a quantity of historical emails that the system has to deal with.

I followed the excellent directions online to obtain a profile during one of these high-cpu sessions. It is available at https://share.firefox.dev/4dAmyAz

Please let me know if there is anything further I can do to help diagnose this issue, such as generating more specific profiles. The high-cpu state is a pretty common occurrance now.