Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Missing inbox folders

  • 2 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от mark130

more options

In my POP3 I had an Archive folder and also had some personal folders such as House Purchase but these folders are now missing. I store my emails on a removable drive and have looked in the folder where the emails are stored and there are no files or folders with names corresponding to the missing folders. I have also looked in the Thunderbird profile folder on the local drive but here also there is no trace of the files. Is there any way these files can be recovered?

In my POP3 I had an Archive folder and also had some personal folders such as House Purchase but these folders are now missing. I store my emails on a removable drive and have looked in the folder where the emails are stored and there are no files or folders with names corresponding to the missing folders. I have also looked in the Thunderbird profile folder on the local drive but here also there is no trace of the files. Is there any way these files can be recovered?

Выбранное решение

Fortunately I have found a backup so can restore most of the missing files. Thanks for your reply.

Прочитайте этот ответ в контексте 👍 0

Все ответы (2)

more options

Do you have any kind of backup of the profile folder? If you do, the missing folders can probably be copied into your current profile.

By backing up the Thunderbird folder, all data and settings are copied, and all or some parts can be restored.

C:\Users\username\AppData\Roaming\Thunderbird

more options

Выбранное решение

Fortunately I have found a backup so can restore most of the missing files. Thanks for your reply.