Этот сайт имеет ограниченную функциональность, пока мы проводим техническое обслуживание для улучшения его работы. Если какая-либо статья не решила вашу проблему и вы хотите задать вопрос, наше сообщество поддержки ждёт вас: @FirefoxSupport в Твиттере и /r/firefox на Reddit.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox crashes

  • 1 ответ
  • 1 имеет эту проблему
  • 2 просмотра
  • Последний ответ от Tim

more options

Keep getting this message when trying to play games on POGO or switching from one game to another and a box comes up and it says:

                   The connection was reset      
  The connection to the server was reset while the page was loading.

The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any page, check your computer's network connection. If your computer or network is protected by a firewall or proxy make sure that Firefox is permitted to access the web.

    Try again

I will try again several times and I keep getting the same message. I have to shut down Firefox and start back over. I do not have the same problem with Internet Explorer. This problem did not start until I had been using Firefox for a couple of months.

I tried to get the Crash ID(s) but could not figure out how to get the listing to come up.

Keep getting this message when trying to play games on POGO or switching from one game to another and a box comes up and it says: The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any page, check your computer's network connection. If your computer or network is protected by a firewall or proxy make sure that Firefox is permitted to access the web. Try again I will try again several times and I keep getting the same message. I have to shut down Firefox and start back over. I do not have the same problem with Internet Explorer. This problem did not start until I had been using Firefox for a couple of months. I tried to get the Crash ID(s) but could not figure out how to get the listing to come up.

Все ответы (1)

more options

Please provide a crash id -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

(Basically, type about:crashes in the location bar and provide 1-3 crash ids)