We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

'Do this automatically' doesn't appear when downloading files

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by chkev13

chkev13
chkev13
more options

A few days ago, I accidentally refreshed my firefox, so all my settings are gone. Then every time I downloaded stuffs, the download dialog will always pop up. But the 'do this automatically' setting is not there. I tried downloading different file format, .mkv, .rar, .doc, .pdf and it's all the same. Somehow firefox sees this as binary file. Any idea how to fix this? I'm using firefox 43.0.4 on Mac OS X 10.11.1

A few days ago, I accidentally refreshed my firefox, so all my settings are gone. Then every time I downloaded stuffs, the download dialog will always pop up. But the 'do this automatically' setting is not there. I tried downloading different file format, .mkv, .rar, .doc, .pdf and it's all the same. Somehow firefox sees this as binary file. Any idea how to fix this? I'm using firefox 43.0.4 on Mac OS X 10.11.1

All Replies (1)

chkev13
chkev13 Question owner
more options

This is the screenshots that I took.