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Thunderbird cant download inbox content

  • 8 replies
  • 8 have this problem
  • 12 views
  • Last reply by christ1

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Hello, since yesterday my thunderbird stopped receiving emails on inbox. All other folders sync works fine with IMAP, but inbox. I tried on another machine and same behavier, tried also deleting all inbox content on webmail and just sent email from another account to this one for testing proposes. Still didn't showed up. Same configs on Outlook work fine and can sync inbox folder properly...

Hello, since yesterday my thunderbird stopped receiving emails on inbox. All other folders sync works fine with IMAP, but inbox. I tried on another machine and same behavier, tried also deleting all inbox content on webmail and just sent email from another account to this one for testing proposes. Still didn't showed up. Same configs on Outlook work fine and can sync inbox folder properly...

All Replies (8)

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Tried all that but don't work, evn after deleting account and adding again, all remote folders download messages but INBOX, in other clients and smatphone works fine. In webmail if i move one message from inbox to draft for ex. it appears in thundertbird, only messages in inbox don't download...

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What is the size of your Inbox file?

Try to rebuild the index file for Inbox. Right-click Inbox - Properties - Repair Folder

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christ1 said

What is the size of your Inbox file? Try to rebuild the index file for Inbox. Right-click Inbox - Properties - Repair Folder

Don't work, also my imbox now is empty because it wont download contents from server...

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My inbox file isnt big because it doesnt contain any mail. On webmail there are more than 500 emails but thunderbird cant download them. If i move one from inbox to other folder thunderbird gets it.. but not from Inbox. Other email clientes receive it fine...

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I' have yhe same problem... since a week...

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Try to start Windows in safe mode with networking enabled. - Win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?

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andresguido,

please start a new thread for your problem. Provide as many details as possible.