This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

As of yesterday, Thunderbird will not access my email.

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by Matt

more options

My Mac is an OS X i0.11.6 My email address is jwdw@zoominternet.net. Until yesterday Thunderbird worked flawlessly, Now it appears to be incompatible. My question boils down to whether there Is there a version of Thunderbird--old or updated--that will access my email, and if not, why not?

My Mac is an OS X i0.11.6 My email address is jwdw@zoominternet.net. Until yesterday Thunderbird worked flawlessly, Now it appears to be incompatible. My question boils down to whether there Is there a version of Thunderbird--old or updated--that will access my email, and if not, why not?

All Replies (1)

more options

My question boils down to what is the error you see? We know what you tell us. So far you have said you have a problem and assumed someone would know what your mail provider even was.