This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password not accepted while sign in and sending eMail

  • No replies
  • 0 have this problem
more options

I run Thunderbird on to Notebooks. All I can detect in the settings is perfectly the same, also the saved password. In the older account, Thunderbird starts automatically and my emails are shown. Nevertheless I can not send emails from there because the password for the smtp server is said to be wrong. But my internet provider valued this password and checked what they could! The never installation asks for my password and doesn't accept my entry of the password although it is the same as shown to be saved... Thanks for your help!

I run Thunderbird on to Notebooks. All I can detect in the settings is perfectly the same, also the saved password. In the older account, Thunderbird starts automatically and my emails are shown. Nevertheless I can not send emails from there because the password for the smtp server is said to be wrong. But my internet provider valued this password and checked what they could! The never installation asks for my password and doesn't accept my entry of the password although it is the same as shown to be saved... Thanks for your help!

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.