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Windows 7

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Hello - I have Windows 7 and the recent Firefox Version 115.16.0esr update. As of today, the Firefox start page does not open completely (no images) and I can no longer access the internet through Firefox (error message - can't connect to the server). This message is displayed regardless of the web page I'm attempting to access and the network connection is good. In Settings, under Firefox Updates, the allowed option is to Automatically install updates when Firefox is not running and I've restarted the computer. Is there a bug with the new Firefox version or does Firefox no longer work with Windows 7? Thanks

Hello - I have Windows 7 and the recent Firefox Version 115.16.0esr update. As of today, the Firefox start page does not open completely (no images) and I can no longer access the internet through Firefox (error message - can't connect to the server). This message is displayed regardless of the web page I'm attempting to access and the network connection is good. In Settings, under Firefox Updates, the allowed option is to Automatically install updates when Firefox is not running and I've restarted the computer. Is there a bug with the new Firefox version or does Firefox no longer work with Windows 7? Thanks

Modified by RS

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