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redeem coupon subscription discount promotional promotion

This article explains the steps to apply a coupon to your subscription purchase.

{note}'''Note:''' Mozilla Hubs support ended on May 31, 2024. See [[End of support for Mozilla Hubs]].{/note} This article shows how to apply a discount coupon to your subscription purchases. __TOC__ =Apply a coupon to your subscription= #On the checkout screen, enter your email address. If you have a Mozilla account registered to that email, you will be asked to log in. #On the right-hand side, enter your code in the '''Promo Code''' field. Please note that '''coupons are case-sensitive''' and should be entered exactly as they were provided. Additionally, '''some coupons may require specific subscription plans to be selected''', such as a 12-month plan. #;[[Image:Promo code section|width=500]] #Click '''Apply'''. This should update the total to the discounted price. #;{warning}'''Warning:''' Coupons need to be applied '''BEFORE''' the purchase is completed.{/warning} #Click the checkbox to confirm the terms and conditions. #Enter your payment information to complete the purchase. #Click the blue confirmation button at the bottom of the page. =Common questions= ==How can I get a coupon?== Coupons are issued through various promotions, and you may find them in emails you receive from us. If you haven’t already, [[Manage newsletter and email preferences|update your email preferences]] to begin getting newsletters from Mozilla. Also, make sure to [[Update Firefox to the latest release|keep Firefox up to date]]. Whenever a new version is installed, an onboarding page is displayed, which is occasionally used to share promotional coupons for other Mozilla products. ==I recently purchased my subscription and forgot to enter the coupon code. What can I do?== If you forgot to enter your coupon code, contact support by visiting the [[Contact Support page|Contact Support page]], selecting the product you recently subscribed to and, on the right-hand side, clicking {button Contact Support}. ==My coupon didn’t work. What can I do?== Please contact support following the above steps. ==Can I apply a coupon to my current subscription?== Customers are not able to redeem coupons on active subscriptions. For more information, please visit the [https://support.mozilla.org/en-US/questions/new Contact Support page], select the product you are subscribed to and, on the right-hand side, click {button Contact Support}. ==Are coupons case-sensitive?== Coupons are case-sensitive and should be entered exactly as they appear. ==Can my coupon be applied to all products and plans?== Coupons are specific to their product and plan. Please check your coupons' requirements for details. ==Do coupons expire?== Coupons may have expiration dates or redemption limits. Please refer directly to the messaging included with the coupon for more details. ==Can I apply more than one coupon to a purchase?== Only one coupon can be applied at a time.