Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

No permission for ighome.com homepage. Fine yesterday. 53.0

Sween
Sween
more options

Yesterday, home page (ighome.com) was fine. No known updates, etc. Processor turned off. Today "You do not have permission to view this directory or page.". I have cleared History, bookmarks, caches. I have looked for "restricted sites". I have run Malware detectors and cleared. Restarted, etc. etc. etc.

All other pages are working (to date), just can not reach ighome, even for support or update or anything.


Firefox 53.0, Windows 10 Pro,

Yesterday, home page (ighome.com) was fine. No known updates, etc. Processor turned off. Today "You do not have permission to view this directory or page.". I have cleared History, bookmarks, caches. I have looked for "restricted sites". I have run Malware detectors and cleared. Restarted, etc. etc. etc. All other pages are working (to date), just can not reach ighome, even for support or update or anything. Firefox 53.0, Windows 10 Pro,

Všetky odpovede (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

I noticed this on the main page:

"We will be rebooting the server at 1:00pm Eastern Time. There will be a short outage. Thank you for your patience and we apologize for any inconvenience."

So you might check back after that and see whether you can access your personalized page again.

If needed, their help site is here, which hopefully will work for you: https://ighome.uservoice.com/