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smtp.office365.com with OAuth2 does not work

  • 7 odpovedí
  • 1 má tento problém
  • Posledná odpoveď od User9119

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I use SMTP settings

Description: smtp.office365.com Server Name: smtp.office365.com Port: 587 User Name: mypersonalaccout@hotmail.com Authentication method: OAuth2 Connection Security: STARTTLS

but TB is incapable of sending email. Either I got dialog https://software9119.technology/__other/tb/dialog.png or error https://software9119.technology/__other/tb/timed-out.png.

I tried cleaning cache and made some re+/search with no avail. There seems to exist some Authenticated SMTP but this is only available on Exchange 365 while this is my personal Outlook.com account.

Same question had Bill Swartout at 1/9/24, 2:30 PM with no answer, https://support.mozilla.org/en-US/questions/1423404#answer-1629472.

I use SMTP settings Description: smtp.office365.com Server Name: smtp.office365.com Port: 587 User Name: mypersonalaccout@hotmail.com Authentication method: OAuth2 Connection Security: STARTTLS but TB is incapable of sending email. Either I got dialog https://software9119.technology/__other/tb/dialog.png or error https://software9119.technology/__other/tb/timed-out.png. I tried cleaning cache and made some re+/search with no avail. There seems to exist some Authenticated SMTP but this is only available on Exchange 365 while this is my personal Outlook.com account. Same question had Bill Swartout at 1/9/24, 2:30 PM with no answer, https://support.mozilla.org/en-US/questions/1423404#answer-1629472.
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Všetky odpovede (7)

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Applies for:

  • TB 128.2.3esr (64-bit) and 131.0b6 (32-bit)
  • Microsoft Win 11 Pro, 23H2, build 22631.4169, Windows Feature Experience Pack 1000.22700.1034.0

Pomohla vám táto odpoveď?

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What is your anti-virus software?

Pomohla vám táto odpoveď?

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Oh, surely. That is Panda Dome 22.02.00.

Pomohla vám táto odpoveď?

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Try to start Windows 11 in safe mode with networking enabled.

Still in Windows safe mode, start Thunderbird in safe mode. Does the problem go away?

Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.

Pomohla vám táto odpoveď?

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Tested with AV disabled and in safe mode. Result is same. Did you really expect this would help?

Pomohla vám táto odpoveď?

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Can you confirm you did start Windows in safe mode?

Did you really expect this would help?

As stated, it is a troubleshooting step. Anti-virus software is often causing problems with Thunderbird.

Pomohla vám táto odpoveď?

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I found it unnecessary since Panda Dome can be easily switched off.

Upravil(a) User9119 dňa

Pomohla vám táto odpoveď?

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