Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Firefox freezes on Windows 11

  • Žiadne odpovede
  • 0 má tento problém
more options

Firefox has started freezing my computer for no reason. At first I thought it was MS trying to get me to reboot so they could install updates, but when I did a hard shutdown and restart, it wasn't. I couldn't use the mouse or keypad.

Nothing on the keyboard worked.

I have my keyboard plugged into a multi-usb adapter, so I tried unplugging it and plugging it into another usb slot, but that didn't work either.

This is an intermittent problem. FF will work fine for weeks or months, then suddenly, it does this.

I've switched to a new profile already, so that's not it.

Is this a new bug? Please don't answer me by suggesting I do things I've already done. TYVM

Firefox has started freezing my computer for no reason. At first I thought it was MS trying to get me to reboot so they could install updates, but when I did a hard shutdown and restart, it wasn't. I couldn't use the mouse or keypad. Nothing on the keyboard worked. I have my keyboard plugged into a multi-usb adapter, so I tried unplugging it and plugging it into another usb slot, but that didn't work either. This is an intermittent problem. FF will work fine for weeks or months, then suddenly, it does this. I've switched to a new profile already, so that's not it. Is this a new bug? Please don't answer me by suggesting I do things I've already done. TYVM

Ak chcete odpovedať na príspevky, musíte sa prihlásiť do svojho účtu. Ak ešte nemáte účet, položte novú otázku.