Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

since a couple of weeks, my firefox 3.6 closes unexpectedly, also when just sitting in the background when I'm working in other programs. Please help!

  • 1 odpoveď
  • 4 majú tento problém
  • 1 zobrazenie
  • Posledná odpoveď od cor-el

Ymkje
Ymkje
more options

I use windows 7

The details from the crashreport:

Add-ons: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20,bkmrksync@nokia.com:1.0.0.732,{CAFEEFAC-0016-0000-0021- ABCDEFFEDCBA}:6.0.21,{7b13ec3e-999a-4b70-b9cb-2617b8323822}:2.7.1.3,m3ffxtbr@mywebsearch.com:1.1,{A27F3FEF-1113-4cfb- A032-8E12D7D8EE70}:7.3.3.42,{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22,{CAFEEFAC-0016-0000-0014- ABCDEFFEDCBA}:6.0.14,{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23,{B7082FAA-CB62-4872-9106- E42DD88EDE45}:3.3,toolbar@termwiki.com:2.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.13 BuildID: 20101203075014 CrashTime: 1295292057 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1295206069 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 77807 StartupTime: 1295291578 Theme: classic/1.0 Throttleable: 1 URL: http://nl.wikipedia.org/wiki/Joyce_Meyer Vendor: Mozilla Version: 3.6.13 Dit rapport bevat tevens technische informatie over de staat van de toepassing toen deze vastliep.

I use windows 7 The details from the crashreport: Add-ons: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20,bkmrksync@nokia.com:1.0.0.732,{CAFEEFAC-0016-0000-0021- ABCDEFFEDCBA}:6.0.21,{7b13ec3e-999a-4b70-b9cb-2617b8323822}:2.7.1.3,m3ffxtbr@mywebsearch.com:1.1,{A27F3FEF-1113-4cfb- A032-8E12D7D8EE70}:7.3.3.42,{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22,{CAFEEFAC-0016-0000-0014- ABCDEFFEDCBA}:6.0.14,{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23,{B7082FAA-CB62-4872-9106- E42DD88EDE45}:3.3,toolbar@termwiki.com:2.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.13 BuildID: 20101203075014 CrashTime: 1295292057 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1295206069 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 77807 StartupTime: 1295291578 Theme: classic/1.0 Throttleable: 1 URL: http://nl.wikipedia.org/wiki/Joyce_Meyer Vendor: Mozilla Version: 3.6.13 Dit rapport bevat tevens technische informatie over de staat van de toepassing toen deze vastliep.

Všetky odpovede (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That crash report that you post only has some information about installed extensions. It does however shows some toolbars like My Web search (m3ffxtbr@mywebsearch.com:1.1) that can cause problems.

See:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: