Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

I've had SmartVideo For YouTube 0.978 installed on my Firefox browser for some months now. It has disappeared. What happened to this add-on?

  • 4 odpovede
  • 15 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od adya74

adya74
adya74
more options

Until a few days ago, there used to be a SmartVideo option under Tools that allowed me to open up SmartVideo in order to tweak YouTube settings, but that SmartVideo option has mysteriously disappeared. However, when I go to Tools>Add-ons>Extensions, it shows that SmartVideo is installed on the browser. But when I click on the Options button to open up SmartVideo, nothing happens.

Now my YouTube viewing experience is just as crappy as it was before I added SmartVideo to Firefox. The videos stop and start at random, buffer at random, and go from 360 to 144 at random. I've uninstalled and reinstalled SmartVideo and restarted the browser, still nothing. The add-on is still listed as an extension, it just doesn't work. What's going on?

Until a few days ago, there used to be a SmartVideo option under Tools that allowed me to open up SmartVideo in order to tweak YouTube settings, but that SmartVideo option has mysteriously disappeared. However, when I go to Tools>Add-ons>Extensions, it shows that SmartVideo is installed on the browser. But when I click on the Options button to open up SmartVideo, nothing happens. Now my YouTube viewing experience is just as crappy as it was before I added SmartVideo to Firefox. The videos stop and start at random, buffer at random, and go from 360 to 144 at random. I've uninstalled and reinstalled SmartVideo and restarted the browser, still nothing. The add-on is still listed as an extension, it just doesn't work. What's going on?

Všetky odpovede (4)

Dyvik Chenna
Dyvik Chenna
  • Locale Leader
more options

As of my knowledge it's a problem with addon,so better re install it. thank you.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

It's certainly possible that Youtube has changed something...

Since most volunteers here probably aren't using this extension, I suggest contacting its author using the contact information on this page: https://addons.mozilla.org/en-US/firefox/addon/smartvideo-for-youtube-mytube/

adya74
adya74 Autor otázky
more options

Thanks guys. I'll contact the author. I thought maybe Firefox was blocking it for some reason. Is there another more reliable add-on that works like SmartVideo (e.g., allows you to control YouTube video quality, buffering, etc.)? What would you recommend? Thanks!

adya74
adya74 Autor otázky
more options

I should add that I uninstalled and reinstalled SmartVideo twice, still nothing.