Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

changing firefox sync login

  • 3 odpovede
  • 4 majú tento problém
  • 3 zobrazenia
  • Posledná odpoveď od cor-el

NyanKoi
NyanKoi
more options

So I read FAQ and found out that there's no way to change my login for firefox sync which is my email actually. But my email got hacked and I cannot access it. So now the person that stole it can reset my sync password and get all my bookmarks, passwords and so on. That is a big problem for me because even my bank account passwords are in there. So is there any way to change my email by writing to support or at least erasing all of my sync data for the hacker not to get it?

So I read FAQ and found out that there's no way to change my login for firefox sync which is my email actually. But my email got hacked and I cannot access it. So now the person that stole it can reset my sync password and get all my bookmarks, passwords and so on. That is a big problem for me because even my bank account passwords are in there. So is there any way to change my email by writing to support or at least erasing all of my sync data for the hacker not to get it?

Vybrané riešenie

See https://support.mozilla.org/kb/disable-firefox-sync-lost-phone-or-tablet

Čítať túto odpoveď v kontexte 👍 1

Všetky odpovede (3)

philipp
philipp
  • Moderator
more options

hello NyanKoi, do you still have your username/password credentilas available for your sync account? if so you can login at https://account.services.mozilla.com/ and clear your sync data or delete the account.

txblue
txblue
more options

I no longer have the email address that I originally established sync login. (We moved out of cable after 20 years.)

Is there a way to change just the email address login?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Vybrané riešenie

See https://support.mozilla.org/kb/disable-firefox-sync-lost-phone-or-tablet