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websites don't load or are running slow

weepingwillow09
weepingwillow09
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I have tried several times now to load different websites. When I tried to load a new page, it shows a blue spinning wheel that doesn't stop spinning and will not load most pages. Sometimes the blue wheel stops spinning, but the page is still blank. Once in a great while when I do get a page to finally load, it runs very slow taking a couple minutes to load the one page and it is not loaded properly. Also on the "loaded page" only the text shows up, but not a single image. I have also tried loading Facebook and after I got past the login page, it told me that it needed cookies to be enabled. My cookie setting was already enabled before that. Any ideas as to what could be going on? I don't know if it is something on Firefox's end or the Hughes Net service I have. I have scoured through Firefox's help and troubleshoot pages and have not found a fix. Thanks in advance for any help!

I have tried several times now to load different websites. When I tried to load a new page, it shows a blue spinning wheel that doesn't stop spinning and will not load most pages. Sometimes the blue wheel stops spinning, but the page is still blank. Once in a great while when I do get a page to finally load, it runs very slow taking a couple minutes to load the one page and it is not loaded properly. Also on the "loaded page" only the text shows up, but not a single image. I have also tried loading Facebook and after I got past the login page, it told me that it needed cookies to be enabled. My cookie setting was already enabled before that. Any ideas as to what could be going on? I don't know if it is something on Firefox's end or the Hughes Net service I have. I have scoured through Firefox's help and troubleshoot pages and have not found a fix. Thanks in advance for any help!

Izbrana rešitev

The System Detail list next to the question shows that you run an older Firefox 45 version that is no longer supported with security updates. Always update Firefox and Add-ons to the latest versions to get all security fixes.

Please update to the current Firefox 46.0.1 release.

  • Help > About Firefox
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Vsi odgovori (3)

FredMcD
FredMcD
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Is the problem with all websites, many, some?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Izbrana rešitev

The System Detail list next to the question shows that you run an older Firefox 45 version that is no longer supported with security updates. Always update Firefox and Add-ons to the latest versions to get all security fixes.

Please update to the current Firefox 46.0.1 release.

  • Help > About Firefox
weepingwillow09
weepingwillow09 Lastnik vprašanja
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Thank you both for the help! After downloading a malware remover and running it, it helped a lot. I think later that night, my Firefox may have updated to the newer version. Everything is running much better now.