Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

can't restore my bookmark

  • 5 odgovorov
  • 15 ima to težavo
  • 9 ogledov
  • Zadnji odgovor od ghassen

more options

Hello, After uninstall and reinstall my Firefox i can't restore my bookmark. I used (CTRL+shift+b) and restore my file "JSONLZ4".

But i have an error as "Unable to process the backup file". I read your forum and test many things but nothing.

Please can you help me ?? i try to join an image

Hello, After uninstall and reinstall my Firefox i can't restore my bookmark. I used (CTRL+shift+b) and restore my file "JSONLZ4". But i have an error as "Unable to process the backup file". I read your forum and test many things but nothing. Please can you help me ?? i try to join an image
Priloženi posnetki zaslona

Spremenil Jaydes

Izbrana rešitev

Sorry to hear about this problem. Is the backup file one of the ones that Firefox creates automatically, or one you made "just in case" before your uninstall?

If it's one that you made, try changing the file extension from .jsonlz4 to .json since the manual backup does not use lz4 compression.

If it's an automatic backup, could you "drop" it on this tool and see whether you can create an HTML-format export file from it?

https://www.jeffersonscher.com/res/bookbackreader.html

To import an HTML-format export file, see: Import Bookmarks from an HTML file.

Preberite ta odgovor v kontekstu 👍 2

Vsi odgovori (5)

more options

Izbrana rešitev

Sorry to hear about this problem. Is the backup file one of the ones that Firefox creates automatically, or one you made "just in case" before your uninstall?

If it's one that you made, try changing the file extension from .jsonlz4 to .json since the manual backup does not use lz4 compression.

If it's an automatic backup, could you "drop" it on this tool and see whether you can create an HTML-format export file from it?

https://www.jeffersonscher.com/res/bookbackreader.html

To import an HTML-format export file, see: Import Bookmarks from an HTML file.

more options

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

more options

THank you very munch. The convert to Json doesn't wort but in HTML is ok.

I lost my "Tags" but i recover all my bookmarks.

Thanks again for you help

more options

Sorry about the tags; there's no place to put them in the HTML format.

more options

I've used the above site for similarly broken backups from February 2010, https://www.jeffersonscher.com/res/bookbackreader.html and gotten an "unexpected token ]" at a character position. Turns out in old Mozilla backups, the last comma before the closing square and curly bracket in the JSON file breaks the entire file. How silly that is! Stil, removing that comma fixes the issue, so there you have something you can investigate and try.