Spletno mesto bo delovalo z omejenimi zmožnostmi, medtem ko na njem izvajamo vzdrževalna dela za vas. Če članki ne rešijo vaše težave in želite zastaviti vprašanje, naša skupnost za podporo čaka na vas na @FirefoxSupport na Twitterju in na /r/firefox na Redditu.

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

How do I request a 'read receipt' on an email?

  • 2 odgovora
  • 1 ima to težavo
  • 571 ogledov
  • Zadnji odgovor od Sheppy40

Sheppy40
Sheppy40
more options

I can't find any means of requesting a read receipt. When I check 'return receipt' in the options menu no return receipt button appears on the recipients email (they are using Thunderbird). How do I request it?

I can't find any means of requesting a read receipt. When I check 'return receipt' in the options menu no return receipt button appears on the recipients email (they are using Thunderbird). How do I request it?

Izbrana rešitev

It sounds as if you are doing everything correctly. Is the recipient using settings that switch it off? Perhaps it is the case that the server your recipient uses does not allow return receipts.

General info: http://kb.mozillazine.org/Figuring_out_whether_the_recipient_read_your_message

How to select return receipts: On a per email basis: click on 'Write' to create a new email. Write email then click on 'Options' in the top Menu bar select 'Return Receipts' and or Delivery Status Notification' click on 'Send'

To set up an auto always request a return receipt and determine how Thunderbird handles return receipts:

  • Via 'Menu bar' toolbar: Tools > Options > Advanced > General Tab

or

  • 3bar menu icon > Options > Options > Advanced > General Tab
  • click on 'Return Receipts' button
  • choose settings.
  • click on OK
  • click on OK to save changes Options.
Preberite ta odgovor v kontekstu 👍 0

Vsi odgovori (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Izbrana rešitev

It sounds as if you are doing everything correctly. Is the recipient using settings that switch it off? Perhaps it is the case that the server your recipient uses does not allow return receipts.

General info: http://kb.mozillazine.org/Figuring_out_whether_the_recipient_read_your_message

How to select return receipts: On a per email basis: click on 'Write' to create a new email. Write email then click on 'Options' in the top Menu bar select 'Return Receipts' and or Delivery Status Notification' click on 'Send'

To set up an auto always request a return receipt and determine how Thunderbird handles return receipts:

  • Via 'Menu bar' toolbar: Tools > Options > Advanced > General Tab

or

  • 3bar menu icon > Options > Options > Advanced > General Tab
  • click on 'Return Receipts' button
  • choose settings.
  • click on OK
  • click on OK to save changes Options.
Sheppy40
Sheppy40 Lastnik vprašanja
more options

Thanks. At least I'm doing the correct think. It's not me, it's the others.