Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Can send but cannot receive messages

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Dear Sir or Madam, Since last monday I'm unable to receive Thunderbirds messages but can send and the 2 emails went into my local folders file now instead of my daviddss2007@aol.com sent file (see attachedment). I am unable to carry out any functions of my current files in daviddss2007@aol.com (eg move, change or delete). I've also noticed if I try other methods to retrieve messages I get the 1st attachment each time on my screen. I've tried checking my Settings / Account settings with my very limited experience and all the settings appear to be correct according to other blogs I've read. As further info when I open my Thunderbirds page it is not normal for the page to show permanently daviddss2007@aol.com: Connected to imap.aol.com... (see 3rd attachment). Normally it would search for emails received in my INBOX and if nothing found remain empty?. I hope the attachments assist - so PLEASE HELP Dave S Smith

Dear Sir or Madam, Since last monday I'm unable to receive Thunderbirds messages but can send and the 2 emails went into my local folders file now instead of my '''daviddss2007@aol.com''' sent file (see attachedment). I am unable to carry out any functions of my current files in '''daviddss2007@aol.com''' (eg move, change or delete). I've also noticed if I try other methods to retrieve messages I get the 1st attachment each time on my screen. I've tried checking my Settings / Account settings with my very limited experience and all the settings appear to be correct according to other blogs I've read. As further info when I open my Thunderbirds page it is not normal for the page to show permanently '''daviddss2007@aol.com: Connected to imap.aol.com...''' (see 3rd attachment). Normally it would search for emails received in my INBOX and if nothing found remain empty?. I hope the attachments assist - so PLEASE HELP Dave S Smith
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Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse nuk keni ende një llogari.