Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Problems with updates

  • Pa përgjigje
  • 0 e kanë hasur këtë problem
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Some time back, I let Firefox install an update. Uninstalled it a short time later cause I was getting flooded with ads. Happened again. Tried to ignore it and not install it but it was like my computer was taken over by Microsoft, couldn't do anything. One window had something about Trojan something couldn't read it windows were overlapping. One said I needed to allow the Firefox update or they would freeze up my computer. I couldn't do anything so used the task manager to kill it all. Then allowed Firefox to update. Now have all the ads again. Also, in Firefox settings, something new. Top of page, message says: "Your browser is being managed by your organization." Click on it and see this:

Active Policy Name Policy Value Certificates ImportEnterpriseRoots true

My personal computer, no idea where this is coming from or what it means. Anyone tell me what's going on. Had some problems with PC Matic a while ago (not virus or anything), just decided I needed a change. When I tried to uninstall it, it was a real mess. Totally locked me out of one of my other computers.

Thought this one was OK. The other one will now boot but will not make it through a restart unless I skip the part of the restart that does malware checks

Some time back, I let Firefox install an update. Uninstalled it a short time later cause I was getting flooded with ads. Happened again. Tried to ignore it and not install it but it was like my computer was taken over by Microsoft, couldn't do anything. One window had something about Trojan something couldn't read it windows were overlapping. One said I needed to allow the Firefox update or they would freeze up my computer. I couldn't do anything so used the task manager to kill it all. Then allowed Firefox to update. Now have all the ads again. Also, in Firefox settings, something new. Top of page, message says: "Your browser is being managed by your organization." Click on it and see this: Active Policy Name Policy Value Certificates ImportEnterpriseRoots true My personal computer, no idea where this is coming from or what it means. Anyone tell me what's going on. Had some problems with PC Matic a while ago (not virus or anything), just decided I needed a change. When I tried to uninstall it, it was a real mess. Totally locked me out of one of my other computers. Thought this one was OK. The other one will now boot but will not make it through a restart unless I skip the part of the restart that does malware checks

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse nuk keni ende një llogari.