Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Cookies and Cache - Firefox cleared everything, despite settings not being set for that to happen.

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So I moved locations temporarily and brought my laptop with me. I have never enabled Firefox to clear cookies or cache or history when closing a session. For whatever reason though, when I opened Firefox back up after settling into my new location, it purged all login information and any cookies and cache that had been saved up until that point. This made my experience very frustrating, as I had to login to multiple different sites and while that practice in itself is not world-ending, I should not have to do that if I specifically instructed Firefox not to do so. I just do not want it to happen again, if I can afford it.

Is this due to an update? Is it due to me changing locations? I already tried looking up the answer to it, but all I have found is to disable the settings I referred to earlier, so there isn't anything obvious that I am missing (at least I hope not...). I would appreciate the support. Thank you.

So I moved locations temporarily and brought my laptop with me. I have never enabled Firefox to clear cookies or cache or history when closing a session. For whatever reason though, when I opened Firefox back up after settling into my new location, it purged all login information and any cookies and cache that had been saved up until that point. This made my experience very frustrating, as I had to login to multiple different sites and while that practice in itself is not world-ending, I should not have to do that if I specifically instructed Firefox not to do so. I just do not want it to happen again, if I can afford it. Is this due to an update? Is it due to me changing locations? I already tried looking up the answer to it, but all I have found is to disable the settings I referred to earlier, so there isn't anything obvious that I am missing (at least I hope not...). I would appreciate the support. Thank you.

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse nuk keni ende një llogari.