Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox crashes

  • 6 përgjigje
  • 13 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga MasterofYoda

MasterofYoda
MasterofYoda
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Crashing more than once an hour if I'm actively surfing. If I pull up a video and watch, it doesn't crash. If I'm reading an article or scrolling, it may crash while scrolling the page. Crashes frequently when opening or closing tabs, or when new webpages finish loading. Many pages are blacked out. After a crash the same pages may not be blacked out, but later during the same session they will be - a crash usually follows. Menus and windows (like Help>About or Options>Options) are also blacked out sometimes.

Crashing more than once an hour if I'm actively surfing. If I pull up a video and watch, it doesn't crash. If I'm reading an article or scrolling, it may crash while scrolling the page. Crashes frequently when opening or closing tabs, or when new webpages finish loading. Many pages are blacked out. After a crash the same pages may not be blacked out, but later during the same session they will be - a crash usually follows. Menus and windows (like Help>About or Options>Options) are also blacked out sometimes.

Krejt Përgjigjet (6)

StompingJoe
StompingJoe
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Pooling in assistance from my thread, having the same problem.

First of all see if factory resetting your program works. BE CAREFUL if you choose this choice, as it wipes your add-ons and settings while saving bookmarks and web history and such. Firefox->Help->Troubleshooting Information->Reset Firefox.

If not, try this... I know your issue is sporadic as mine is, but I'm on this step currently and I'll see if I go crash free for a day. I have a hunch it's a problem with Flash, at least on my end. Scroll to the bottom, stuff about ProtectedMode. http://forums.adobe.com/message/4468493#TemporaryWorkaround

Edit: As I was writing onward on this post, the damned browser crashed AGAIN. un.freaking.believable.

Oddly enough it saved everything I wrote anyway.

Ndryshuar nga StompingJoe

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to disable hardware acceleration in Firefox.

Try to "disable the hardware acceleration" in the Flash Player.

See also:

Flash "Display settings" window:

See also:

StompingJoe
StompingJoe
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Cor's solution worked for me.

Russpit
Russpit
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Same here, life officially saved..

MasterofYoda
MasterofYoda I zoti i pyetjes
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Cor's solution seems to be working - I haven't had a lot of computer time in the last couple of days. About a half hour after I did that, though, the whole computer locked up for about five minutes, and my taskmanager said that FireFox was using up a HUGE amount of memory. Hasn't happened again, though.

MasterofYoda
MasterofYoda I zoti i pyetjes
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Hey! It just did that crash/hang thing again. I suspect that turning off hardware acceleration made it hang instead of crashing to the desktop. I guess that's...better? I'll reset Firefox and see if it stops.