Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I can't access my Comcast email inbox on Firefox, it won't go further than the inbox preview section.

  • 3 përgjigje
  • 25 e kanë hasur këtë problem
  • 4 parje
  • Përgjigjja më e re nga WoodsyLadyM

WoodsyLadyM
WoodsyLadyM
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I can't access my Comcast email inbox on Firefox. It won't go further than the inbox preview section so I can see my new emails listed but can't access them. Still works fine on IE. I've never had this problem before and it was working fine earlier in the day. Any ideas? Thanks.

I can't access my Comcast email inbox on Firefox. It won't go further than the inbox preview section so I can see my new emails listed but can't access them. Still works fine on IE. I've never had this problem before and it was working fine earlier in the day. Any ideas? Thanks.

Zgjidhje e zgjedhur

OK, I was looking at other related posts on these forums and found a solution. I changed the Xfinity Connect to the Lite version in IE. Once inside my inbox in Firefox I changed it back to the Full version and still able to get into my inbox. So it looks like it is a problem on Comcast's end of it. Thanks for your time.

Lexojeni këtë përgjigje brenda kontekstit 👍 5

Krejt Përgjigjet (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these basic steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
WoodsyLadyM
WoodsyLadyM I zoti i pyetjes
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No luck. Is it possible this is due to a recent Firefox update? I have no problems in IE but I much prefer to use Firefox for everything.

WoodsyLadyM
WoodsyLadyM I zoti i pyetjes
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Zgjidhja e Zgjedhur

OK, I was looking at other related posts on these forums and found a solution. I changed the Xfinity Connect to the Lite version in IE. Once inside my inbox in Firefox I changed it back to the Full version and still able to get into my inbox. So it looks like it is a problem on Comcast's end of it. Thanks for your time.