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A few weeks ago after an automatic update I ended up having Thunderbird version 131.0.1 installed, I have no idea how this happened. On opening I get a message telling me I shouldn't be using a beta version and that I should revert to the latest general release version (128.4)

Today when I had some free time I downloaded 128.4 and installed it. On opening it it says that I can't use a profile file from a later version with the earlier version. Is there a way to recover from this WITHOUT having to set up the whole profile again from scratch.

Meanwhile I have done a system restore so I am back with 131.0.1 It has not given me any problems so far. Is there a new general release version imminent that will get me back on track?

I would appreciate any help I am not a computer expert, just a user, and find Thunderbird a very good email client.

David Gould

While browsing www.youtube.com, the site is not running smoothly. When I'm scrolling in the YouTube homepage, it's like cutting in the middle. On the other hand when watching YouTube shorts, when scrolling to a new video, it's like jumping and then loading, which seems extremely inconvenient. Overall the YouTube site is not working properly in Firefox mobile (Android 13). Note: I have tried the cookie delete option. Still persistent.

I often wake up my machine and immediately click "get messages" to see what's new. Often when I do this my request is blocked because the trash or some other folder is being compacted. This is annoying.

Why must tbird choose to compact just when I am trying to do something? Couldn't it do compaction and other such housekeeping in the background, when it would otherwise be idle?

With the latest update to version 128.3.3 in October 2024, I have lost the local folders to one email account and the address books to both email accounts. Any advice in how to retrieve them?

Oy. I put this in community, then I realized I should ask for support isntead. But somehow logging in for a community post didn't help. I've spent nearly half an hour already just to get far enough that I'm logged on, dagnabbit!! Thing is, I was tech savvy 30-40 years ago. But I've not been keeping up.

Problem is: I got a new laptop recently. Dell, Windows. And there were problems with the earbuds. I went back to the local vendor a couple times to get it fixed. Warranty, dontcha know? It's been OK for awhile now.

Until this morning. I DLed an update yesterday, and it installed when I fired up this morning. And the earbuds now do not work at all. The machine will not recognize them. At all. This is the first perhaps direct correlation I've noticed, so I'm wondering if my FireFox update means I can no longer listen to videos or music through the earbuds. Here's the error message that pops up:

Windows cannot find 'C:\ProgramFiles\RealTek\Audio\HDA\RtkNGui64.exe'. Make sure you typed the name correctly, and then try again.

Of course, I didn't type the file name in. It's part of booting up the machine. And it worked just fine. It quit this morning, and the only change was a FireFox update.

Perhaps related? In addition, my PhotoShop worked for awhile, and now when I try to open it only hangs. Otherwise, I'd have sent you a screenshot. Could FireFox somehow have affected that, too? It's an old version, and I'm too old to want to buy a new one, big learning curve. Besides, now they want me to rent it, when I still have the disks to install the original Creative Suite 3, which I'm fluent at and am in need of no more new features. (I am elderly, in my 70s, retired, and not ambitious for new skills &c.)

Could these problems somehow correlate with installing updates? Any suggestions? I'm coming to the end of the line for what I can get fixed under warranty. Just wanting PhotoShop & earbuds to work, is that too much to ask? Could FireFox updates somehow be causing these problems?

I'm uploading a picture from my camera of the pop-up error message. Maybe it will help? It's bigger than needed. I don't have access to my normal tools. Sorry.

Or is this just a case where nobody will help me, everyone says the problem comes from elsewhere, not them. What I'm after is earbuds that work. Is that too much to ask?

Hello,

I'm using 115.16.0esr (64-bit) for Linux. I received an email message. I have the protection for not download images (I don't know if this is relevant, but the issue only happened after I select download images, as I didn't try before). Now, when I select the message, I can't scroll down and see the bottom of it. Neither with the mouse scroll wheel, not using arrow or page down keys.

I tried opening the message in another tab, and did not work. I can only read the whole message when I click to reply, in the new message.

Image attached for better understanding.

What's going on?

Been using Firefox for maybe 20 years now..

But with each update it seems to be getting worse and worse. Deleting history is totally busted and when the deleted history window pops up it gets stuck suring the cleaning process, when I hit the CLEAR tab it locks up so badly I have to Apple/force quit every time just to regain control.

Now it can not load Youtube pages at all. See screen shot below as to my my Youtube looks now. 90% of the page content and data is missing. I don't have any plugins or addons and I have tried clearing the cache endlessly but that freezes the whole browser.

The browser is also getting very sluggish and slow and often entire tabs just shut themselves down randomly right in the middle of when I am filling in complex online forms so I end up losing everything.

I'm stuck in a loop of brokenness.

I had recently reset my laptop which removed all apps including firefox. All my passwords were saved in Firefox and I had no backup. After reset, when I reinstalled firefox and signed in. To my surprise, all my passwords and bookmarks were gone. I thought I'll get them after synchronization but nothing. That will be a big issue for me, can anyone help me get atleast my passwords back?

Good day,

Firefox Synchronization restores my old data as soon as I sign in, even though I do not push synchronization.

I have absolutely no power to decide what gets restored. I do not see any possibility to update the data stored on my Firefox profile online.

But the oddest behavior is that I opened a new account from another PC in order to save my actual Firefox data. I then synchronized my data from the first PC with the new account, and this time, instead of overwriting my local data from my new account, it is the data from the new account that got overwritten from my local profile containing the old data.

To sum up things, it seems that:

- I cannot choose what gets saved or restored neither on my PC locally nor on my Firefox profile online.

- When I synchronize Firefox, my data gets randomly overwritten either on my PC locally or on my profile online, without giving me the choice to either backup or restore these data.

Is there any way to avoid this ? And how do I choose if synchronization overwrite my local profile from my online one or the other way round ?

After the last update my settings have been a mess. Not sure what all the settings where because haven't need to change anything in years. It has been perfect. Now it is not letting me click a link for to a website. I have tried to fix in settings but sure just not picking the right option. Been at this for over 2 hours. Just can't find the right settings. Thank you