Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I can't log in to a website today. I was able to up until today. Why?

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av Moses

Azniv
Azniv
more options

I use "royalgames.com" everyday to play games. The site requires user name and password which I already have. Up until today I had no problem logging in. Today, all of a sudden when I enter my password and click "enter" firefox is giving me "Unable to connect" message. I know the "royalgames.com" site is not down. Why firefox is unable to connect now, all of a sudden.

I use "royalgames.com" everyday to play games. The site requires user name and password which I already have. Up until today I had no problem logging in. Today, all of a sudden when I enter my password and click "enter" firefox is giving me "Unable to connect" message. I know the "royalgames.com" site is not down. Why firefox is unable to connect now, all of a sudden.

Vald lösning

Could be something wrong with the site's cookie

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Läs svaret i sitt sammanhang 👍 0

Alla svar (1)

Moses
Moses
  • Moderator
more options

Vald lösning

Could be something wrong with the site's cookie

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"