Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

After I install the Lightning add-on, it causes Thunderbird to crash.

  • 5 svar
  • 6 har detta problem
  • 10 visningar
  • Senaste svar av user01229325

more options

Right after I install Lightning, Thunderbird crashes. I then open Thunderbird in safe mode. In this mode I disable the Lightning add-on. After this change Thunderbird opens with no problem. Very frustrating, do to the fact that I wanted to replace using Outlook for my e-mail & calendar service with Thunderbird & Lightning. Any help would be appreciated.

Right after I install Lightning, Thunderbird crashes. I then open Thunderbird in safe mode. In this mode I disable the Lightning add-on. After this change Thunderbird opens with no problem. Very frustrating, do to the fact that I wanted to replace using Outlook for my e-mail & calendar service with Thunderbird & Lightning. Any help would be appreciated.

Alla svar (5)

more options

I would remove Lightning and then reinstall. Every version of Thunderbird has a matching version of Lightning. Make sure you get the version of Lightning that goes with your version of Thunderbird.

Always download Thunderbird and add ons from the official Mozilla site. There is a Mozilla link at the top of this page. When you click it and then select Thunderbird there will be an add on link there.

more options

I removed Lightning & then reinstalled. Unfortunately, Thunderbird crashed immediately. Any suggestions?

more options

What versions are you running on both softwares?

more options

Thunderbird Version 24.5.0 Lightning Version 2.6.5

more options

Those are the correct versions to work together. I wonder if you have some other software interfering? Try starting Windows in safe mode.

http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7