Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

How do I get help if Firefox will NOT connect to the internet? They need a customer service phone number!

  • 1 svar
  • 3 har detta problem
  • 1 visning
  • Senaste svar av FredMcD

bigdog1
bigdog1
more options

I was online with a good strong signal. Firefox would not connect to the internet regardless of what address I tried so I had no way to contact them to ask for help; thus my about comment that Mozilla Firefox needs a customer service phone number. Finally as a last resort on the advice of my broadband provider, I typed in support.mozilla.org and my problem was solved.

I still think they should provide a toll-free customer service telephone number !

I was online with a good strong signal. Firefox would not connect to the internet regardless of what address I tried so I had no way to contact them to ask for help; thus my about comment that Mozilla Firefox needs a customer service phone number. Finally as a last resort on the advice of my broadband provider, I typed in support.mozilla.org and my problem was solved. I still think they should provide a toll-free customer service telephone number !

Alla svar (1)

FredMcD
FredMcD
more options

Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.

Hi,

The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.