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Is there a basic incompatability between Firefox and current versions of Windows 10 that didn't exist with Windows XP?

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  • Senaste svar av FredMcD

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I am running Windows 10 Home, version 10.0.15063, x64 bit on a Lenovo laptop, with 90% of 490GB disk free space and 6 GB available RAM. My security is Avira Premium Pro.

However with latest versions of Firefox, 54.0.1 currently, the browser loads slowly and erratically; there is difficulty opening files from Favorites list; my Gmail email loads and transmits erratically; large web sites, such as Facebook, PBS News, and others load very slowly and video streaming is interrupted; other video transmission is very slow; data feed, including video is hard to navigate with Firefox; as well as other irregularities that never existed with my Windows XP Home operating system on an older Dell PC.  Can anyone tell me what is the basic problem, and where to find solutions?
I am running Windows 10 Home, version 10.0.15063, x64 bit on a Lenovo laptop, with 90% of 490GB disk free space and 6 GB available RAM. My security is Avira Premium Pro. However with latest versions of Firefox, 54.0.1 currently, the browser loads slowly and erratically; there is difficulty opening files from Favorites list; my Gmail email loads and transmits erratically; large web sites, such as Facebook, PBS News, and others load very slowly and video streaming is interrupted; other video transmission is very slow; data feed, including video is hard to navigate with Firefox; as well as other irregularities that never existed with my Windows XP Home operating system on an older Dell PC. Can anyone tell me what is the basic problem, and where to find solutions?

Vald lösning

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?

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Vald lösning

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?