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Firefox 57: Problem with playback of video: Distorted colors , reoccurs after refresh and restart of Firefox

  • 2 svar
  • 32 har detta problem
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  • Senaste svar av Eric.Schwab

Eric.Schwab
Eric.Schwab
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I have the same Problem as described in the Question 'Firefox 57: Problem with playback of video: Distorted colors'.

Aftre doing a REFRESH (as suggested in the solution to the above question) Firefox starts ok and the video is playing correctly.

When I close Firefox and start it again, the problem is back again. Doing again a 'REFRESH' solves the problem - until in close Firefox and start it again.

I have the same Problem as described in the Question 'Firefox 57: Problem with playback of video: Distorted colors'. Aftre doing a REFRESH (as suggested in the solution to the above question) Firefox starts ok and the video is playing correctly. When I close Firefox and start it again, the problem is back again. Doing again a 'REFRESH' solves the problem - until in close Firefox and start it again.

Vald lösning

Updating the Driver for the graphics card resolved the issue.

If you are interested in details: Originally Reported Information from Device Manager: AMD Radeon - R7 M265DX - Driver Version: 13.350.1009.1001

Driver update from the Device Manager came back with the message: "Installed driver is the newest one"

Update with the AMD updater done, now Device Manager reports: AMD Radeon - R7 M260 - Driver Version: 21.19.519.2

and NO, I did not change any HW.

Läs svaret i sitt sammanhang 👍 1

Alla svar (2)

philipp
philipp
  • Moderator
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hi, we have heard about the problem from a couple of other users with an amd graphics card and older drivers as well. can you see if there's an update driver available for your device at http://support.amd.com/en-us/download?

Eric.Schwab
Eric.Schwab Frågans ägare
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Vald lösning

Updating the Driver for the graphics card resolved the issue.

If you are interested in details: Originally Reported Information from Device Manager: AMD Radeon - R7 M265DX - Driver Version: 13.350.1009.1001

Driver update from the Device Manager came back with the message: "Installed driver is the newest one"

Update with the AMD updater done, now Device Manager reports: AMD Radeon - R7 M260 - Driver Version: 21.19.519.2

and NO, I did not change any HW.