Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Cannot Share PDFs from Certain Sites

  • 2 svar
  • 1 har detta problem
  • 21 visningar
  • Senaste svar av Oo0Bailey0oO

Chris
Chris
more options

I’ve been dealing with this problem since Firefox iOS came out, but I’m finally getting around to reporting it.

On certain websites (mostly financial), I cannot share a PDF displayed in a browser tab to another app. The result is a blank PDF file.

For instance, if I display a bank statement PDF in the browser and tap share to Evernote, the resulting Evernote note has an empty PDF of 787 bytes in it, not the actual PDF I was viewing and shared from the browser.

I do not have this problem on Safari iOS so I’ve been using that browser for financial websites this entire time but I’d like to get Firefox iOS working properly seeing as iOS 14 will supposedly let us set our default browser of choice.

One work-around is to Share > Print > zoom in (pinch out) to make the PDF a PDF again and then share that second PDF to whatever app. The problem with this is that Firefox iOS insists on ugly page header with the garbled URL overlapping itself across the top. There is no way to turn this off.

Also and more importantly, it doesn’t always work. The shared PDF will sometimes show an error from the website, noting the lack of credentials to view that page. My guess is that Firefox is not re-using or cannot re-use the existing authentication token.

I am running Firefox iOS 28.1 (19225) and iOS 13.7.1.

I’ve been dealing with this problem since Firefox iOS came out, but I’m finally getting around to reporting it. On certain websites (mostly financial), I cannot share a PDF displayed in a browser tab to another app. The result is a blank PDF file. For instance, if I display a bank statement PDF in the browser and tap share to Evernote, the resulting Evernote note has an empty PDF of 787 bytes in it, not the actual PDF I was viewing and shared from the browser. I do not have this problem on Safari iOS so I’ve been using that browser for financial websites this entire time but I’d like to get Firefox iOS working properly seeing as iOS 14 will supposedly let us set our default browser of choice. One work-around is to Share > Print > zoom in (pinch out) to make the PDF a PDF again and then share that second PDF to whatever app. The problem with this is that Firefox iOS insists on ugly page header with the garbled URL overlapping itself across the top. There is no way to turn this off. Also and more importantly, it doesn’t always work. The shared PDF will sometimes show an error from the website, noting the lack of credentials to view that page. My guess is that Firefox is not re-using or cannot re-use the existing authentication token. I am running Firefox iOS 28.1 (19225) and iOS 13.7.1.

Alla svar (2)

LutraLutra
LutraLutra
more options

Hello!

Have you tried sharing the link to the PDF file instead of the actual file?

Oo0Bailey0oO
Oo0Bailey0oO
more options

So I tried a long press on the PDF link and shared that to Evernote but the result is the error page on the bank website, not the statement PDF.

I tried this approach to other apps but same result.

Thanks for the suggestion though.