Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

POP emails not downloading, but IMAP is OK. How to diagnose?

  • Inga svar
  • 0 har detta problem
bruhata-mozilla
bruhata-mozilla
more options

The email accounts I setup in Thunderbird with POP3 is not downloading since yesterday. I see the email in browser webmail. This is happening with two email servers that I use. I don't know how to diagnose where the problem may be coming from.

This started to happen when, with the few IMAP accounts, I was getting error: "Add Security Exception: You are about to override how Thunderbird identifies this site" See Img1. I clicked on Confirm Security Exception and those accounts seem to be OK

In addition when I try to send email I received a similar error. I first Canceled instead of confirming and received a "Send Message Error, Peer's Certificate issuer is not recognized. See Img2. I tried sending a second time and clicked on Confirm Security Exception which did clear up and I am able to send email.

Any idea what the problem is with POP3 or where I can start to look?

TIA

The email accounts I setup in Thunderbird with POP3 is not downloading since yesterday. I see the email in browser webmail. This is happening with two email servers that I use. I don't know how to diagnose where the problem may be coming from. This started to happen when, with the few IMAP accounts, I was getting error: "Add Security Exception: You are about to override how Thunderbird identifies this site" See Img1. I clicked on '''Confirm Security Exception''' and those accounts seem to be OK In addition when I try to send email I received a similar error. I first Canceled instead of confirming and received a '''"Send Message Error, Peer's Certificate issuer is not recognized'''. See Img2. I tried sending a second time and clicked on '''Confirm Security Exception''' which did clear up and I am able to send email. Any idea what the problem is with POP3 or where I can start to look? TIA
Bifogade skärmdumpar

Du måste logga in på ditt konto för att svara på inlägg. Vänligen starta en ny fråga om du inte har ett konto ännu.