Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

.exe file appears in download window but not download folder and I can't open it

sara.bos
sara.bos
more options

Downloaded a game from bigfishgames. Pop up window said .exe file was a binary and asked if I wanted to save binary file or cancel. Clicked "save file". Mozilla Download window appeared with cancelled download. I retried and it worked, but I can't open the file and it is not in the "Download" folder in My Documents.

Downloaded a game from bigfishgames. Pop up window said .exe file was a binary and asked if I wanted to save binary file or cancel. Clicked "save file". Mozilla Download window appeared with cancelled download. I retried and it worked, but I can't open the file and it is not in the "Download" folder in My Documents.

Alla svar (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

If you right-click the item in the Downloads window, and choose Open Containing Folder, it should be there. If it's not there, it's possible your antivirus software quarantined or deleted it after it was downloaded.