Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Sync never syncs

  • 2 svar
  • 6 har detta problem
  • 8 visningar
  • Senaste svar av Ffmoo7

more options

I have been trying to use Firefox Sync for the past month with no luck. I only wish to sync bookmarks from my laptop to my phone.

I have followed the instructions multiple times, putting in email and password, only having bookmarks checked, then pair a device.

I enter the code from FF on my phone into FF on my laptop, it says it's connected successfully or whatever but nothing.

I don't have a master password or anything like that. I have deleted my Sync account on phone and laptop and redone everything 3 or 4 times with no luck. What am I doing wrong?

Also, it seems that anything I bookmark on my phone syncs to my laptop but I need it the other way round.

I also get error messages sometimes. On my laptop it's something to do with server error/failed to connect to server. On my phone it just says it's having problems.

Even when I click Sync Now it says it has finished syncing when nothing has synced.

And when I'm on laptop and I choose the option to replace other devices data with this (laptop) device's data, no other devices are listed so it's as if my phone never connected/linked in the first place.

Please help?

I have been trying to use Firefox Sync for the past month with no luck. I only wish to sync bookmarks from my laptop to my phone. I have followed the instructions multiple times, putting in email and password, only having bookmarks checked, then pair a device. I enter the code from FF on my phone into FF on my laptop, it says it's connected successfully or whatever but nothing. I don't have a master password or anything like that. I have deleted my Sync account on phone and laptop and redone everything 3 or 4 times with no luck. What am I doing wrong? Also, it seems that anything I bookmark on my phone syncs to my laptop but I need it the other way round. I also get error messages sometimes. On my laptop it's something to do with server error/failed to connect to server. On my phone it just says it's having problems. Even when I click Sync Now it says it has finished syncing when nothing has synced. And when I'm on laptop and I choose the option to replace other devices data with this (laptop) device's data, no other devices are listed so it's as if my phone never connected/linked in the first place. Please help?

Alla svar (2)

more options
more options

I have looked at both those over and over and neither resolve my problem.