Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Why can't I delete what appears to be a "phantom" bookmark from my Bookmarks Menu?

  • 5 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av cor-el

more options

I have a very peculiar bookmark entry in the Bookmarks Menu that appears to be a phantom entry of some type. I see the entry but it doesn't have a folder icon in front of it like the other bookmark entries do. Furthermore, even after I highlight this particular bookmark, I cannot right-click and go to the website, nor can I delete this bookmark. Indeed, the Name and Description panel below the bookmarks doesn't get updated when I select this particular bookmark.

How do I remove this "phantom" bookmark?

I have a screen capture of this "phantom" entry and the correct entries above and below it if that would help but I don't see a way to attach an image in this post.

Thanks.

I have a very peculiar bookmark entry in the Bookmarks Menu that appears to be a phantom entry of some type. I see the entry but it doesn't have a folder icon in front of it like the other bookmark entries do. Furthermore, even after I highlight this particular bookmark, I cannot right-click and go to the website, nor can I delete this bookmark. Indeed, the Name and Description panel below the bookmarks doesn't get updated when I select this particular bookmark. How do I remove this "phantom" bookmark? I have a screen capture of this "phantom" entry and the correct entries above and below it if that would help but I don't see a way to attach an image in this post. Thanks.

Alla svar (5)

more options

Vald lösning

more options

Cor-el thank you so much. To my surprise, installing and running the places-maintenance add-on tool seemed to correct the problem! I just checked all repair options and ran it and now the problem is gone.

more options

You're welcome.

Glad that you were able to fix it so easily and thanks for reporting the outcome.

more options

For completeness, I'll upload a screen capture of the original problem.

more options

Thanks.
This definitely looks like a database corruption with the location of the bookmark missing and only showing the name.