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I received a message to upgrade my Firefox version . It went to successful completion but I get a message unable to find proxy server?

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After updating to latest version of Firefox i am unable to access internet. Get message Unable to find proxy server. This update also disable internet explorer so I cannot use it to access either. The desktop that I am having trouble with is running Windows XP Professional.

After updating to latest version of Firefox i am unable to access internet. Get message Unable to find proxy server. This update also disable internet explorer so I cannot use it to access either. The desktop that I am having trouble with is running Windows XP Professional.

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hi, please check in the firefox menu ≡ > options > advanced > network > connection - settings... if firefox is set up to directly connect to the internet ('no proxy').

and maybe also run a full scan of your system with the security software already in place and different tools like the free version of malwarebytes, adwcleaner & kaspersky security scan.