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Ater I installed 57; computer is so slow, can I go back to previous version

  • 2 majibu
  • 6 wana tatizo hili
  • 6 views
  • Last reply by Wurli

Wurli
Wurli
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It is so slow, even revealing characters as I type, scrolling the screen up and down.

It is so slow, even revealing characters as I type, scrolling the screen up and down.

Chosen solution

No change - computer is so slow even in typing that I have had to switch to Chrome to do anythin.

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ddtudoran
ddtudoran
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Hi Wurli,

You might want to do a Firefox Refresh.

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

Wurli
Wurli Mwenye swali
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Suluhisho teule

No change - computer is so slow even in typing that I have had to switch to Chrome to do anythin.