This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have to edit my emails every time i send a message John & Mary Doe<J&Mdoe@btinternet.com> John & Mary Doe

  • 5 majibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by Matt

more options

I have to edit my emails every time i send a message John & Mary Doe<J&Mdoe@btinternet.com> John & Mary Doe (example)

I have five email addresses, all are set like the above, so everytime I send an email I have to delete everything before and after my actual email address. I was getting a simillar problem in sending to those in my address book but deleted the DISPLAY NAME, however the display names have started to come back again, on their own. I can't find anything that edits the problem out of my email addresses. Help.

I have to edit my emails every time i send a message John & Mary Doe<J&Mdoe@btinternet.com> John & Mary Doe (example) I have five email addresses, all are set like the above, so everytime I send an email I have to delete everything before and after my actual email address. I was getting a simillar problem in sending to those in my address book but deleted the DISPLAY NAME, however the display names have started to come back again, on their own. I can't find anything that edits the problem out of my email addresses. Help.

All Replies (5)

more options

Houston we have a problem. (At least I think we do)

Why are you editing everything down to just an email address? A display name is quite acceptable and in fact expected these days. The recipient sees that they got a mail from John and Mary. Much friendlier than J&MDOE@BTINTERNET.COM.

more options

Thank you very much for your reply. I should have said that I actually cannot send any emails at all. I get the message shown in the image, which doesn't mean much to me.

more options

That is your anti virus making a nuisance of itself and messing up. What do you use?

more options

Use the McAfee instructions in the link to create n exception for the file and path named in your error message. https://kc.mcafee.com/corporate/index?page=content&id=KB50998