This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Hi. For an Exchange account, the Sent Items messages start appearing but then keep disappearing. Please help.

  • 3 majibu
  • 1 ana tatizo hili
  • 3 views
  • Last reply by Matt

Howard
Howard
more options

Please see above. I recently moved back to Thunderbird from Apple Mail. The messages still are present in Sent messages within Apple Mail. Thanks.

Please see above. I recently moved back to Thunderbird from Apple Mail. The messages still are present in Sent messages within Apple Mail. Thanks.
Attached screenshots

Modified by Howard

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

based on folder names I am guessing you are using the owl add-on to access exchange. I suggest you contact the author for support.

There is a support email address on the add-ons page https://addons.thunderbird.net/en-US/thunderbird/addon/owl-for-exchange/

Howard
Howard Mwenye swali
more options

I did contact the author, who responded with questions, which I answered but haven't been able to receive another response. Any other suggestions please?

Thanks.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

No, you dealing with the folks that can help you. No one here can. I don;t even use the addon.