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Cannot connect on Imap port 993 for only one account and only on TB

  • 3 majibu
  • 1 ana tatizo hili
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  • Last reply by voragar

voragar
voragar
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Hello, I have been using an IMAP account till 2 month ago and it worked ok. It was setup to use SSL/TLS on port 993 and was working. I did not notice any error until few days ago and realized it hasn't been working for 2 months. I accessed it and saw it was unable to sync and subscribe to folders. I checked ISP settings suggested for it and they have not been chanhed. I tried to use no security and port 143 and it works. I used other Mail clients and they are able to use SSL/TLS on port 993. Just One of the many I tried automatically selected Legacy SSL/TLS, but all of them are working on port 993 except Thunderbird.

Hello, I have been using an IMAP account till 2 month ago and it worked ok. It was setup to use SSL/TLS on port 993 and was working. I did not notice any error until few days ago and realized it hasn't been working for 2 months. I accessed it and saw it was unable to sync and subscribe to folders. I checked ISP settings suggested for it and they have not been chanhed. I tried to use no security and port 143 and it works. I used other Mail clients and they are able to use SSL/TLS on port 993. Just One of the many I tried automatically selected Legacy SSL/TLS, but all of them are working on port 993 except Thunderbird.

Chosen solution

What is the server name? It may be one with a TLS version that is older than the one required by TB 78.

https://support.mozilla.org/en-US/questions/1295861

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All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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Suluhisho teule

What is the server name? It may be one with a TLS version that is older than the one required by TB 78.

https://support.mozilla.org/en-US/questions/1295861

voragar
voragar Mwenye swali
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it is my ISP fastwebnet.it . I will check the link you gave me thanks.

voragar
voragar Mwenye swali
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Thanks a lot, it worked!

-) Very very kind of you!