This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

downloaded thunderbird but cant find email

  • 2 majibu
  • 1 ana tatizo hili
  • 2 views
  • Last reply by Toad-Hall

https://colvance@hotmail.com
https://colvance@hotmail.com
more options

I downloaded Thunderbird email but cant get into it. I donated to Thunderbird and want to use it

I downloaded Thunderbird email but cant get into it. I donated to Thunderbird and want to use it

Chosen solution

After download and install. Run Thunderbird and it will auto create a default profile name folder Thunderbird will ask you to create a mail account. Help Article: https://support.mozilla.org/en-US/kb/automatic-account-configuration

If thunderbird cannot access server then check Thunderbird is an allowed program in your Firewall. If creating a Yahoo or Gmail account, imap requires cookies to be enabled. In versions 78* or later:

  • Select 'Menu app icon' > 'Options/Preferences'
  • In 'Options/Preferences' left Pane select 'Privacy & Security'
  • Select checkbox 'Accept cookies from sites'
Read this answer in context 👍 0

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

you downloaded it, have you run the download to install it? I suggest you do if you have not as yet.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Suluhisho teule

After download and install. Run Thunderbird and it will auto create a default profile name folder Thunderbird will ask you to create a mail account. Help Article: https://support.mozilla.org/en-US/kb/automatic-account-configuration

If thunderbird cannot access server then check Thunderbird is an allowed program in your Firewall. If creating a Yahoo or Gmail account, imap requires cookies to be enabled. In versions 78* or later:

  • Select 'Menu app icon' > 'Options/Preferences'
  • In 'Options/Preferences' left Pane select 'Privacy & Security'
  • Select checkbox 'Accept cookies from sites'

Modified by Toad-Hall