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verification code

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  • Last reply by FredMcD

daveandpatty3
daveandpatty3
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I am setting up new devices and trying to sync my account across them. When I try to login I get a message saying it sent a verification code to my email address but I don't receive it. I try everything the support page says to no avail. Any help would be greatly appreciated. Email address is ... @charter.net. Thans Dave

I am setting up new devices and trying to sync my account across them. When I try to login I get a message saying it sent a verification code to my email address but I don't receive it. I try everything the support page says to no avail. Any help would be greatly appreciated. Email address is ... @charter.net. Thans Dave

Modified by James

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FredMcD
FredMcD
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Did you get a message saying that message was not delivered/problems?

Open the sync page and make sure the e-mail address is correct.

Open your e-providers website. Check all folders including spam/junk. Also, open its settings and make sure of what is blocked.